Terms of service

OVERVIEW

Welcome to FAt RAt Store! The terms “we”, “us”, and “our” refer to FAt RAt Store. FAt RAt Store operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). FAt RAt Store uses Shopify technology, which enables us to provide the Services.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

Data Controller

Name: Bruno José dos Santos Oliveira
Tax Identification Number (NIF): 257275673
Full Address: Rua Fernão Lopes, No. 43, Porto, Portugal
Email: service@fatrat.eu

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 — OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that product colors or appearance may differ from how they appear on your screen due to the type of device used to access the store and your device’s settings and configurations.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to those displayed or illustrated in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase. FAt RAt Store reserves the right to accept or reject your order for any reason at its sole discretion. Your order will not be considered accepted until FAt RAt Store confirms acceptance. We must receive and process payment before your order is accepted.

Please review your order carefully before submitting it, as FAt RAt Store may not be able to fulfill cancellation requests after the order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email address, billing address, and/or phone number provided at the time the order was placed.

Purchases are subject to return or exchange only in accordance with our Refund Policy [LINK].

You represent and warrant that any purchases you make are for personal or household use only and not for commercial resale or export.

SECTION 4 — PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, or customs or import fees.

Prices published in our online stores may differ from prices offered in physical stores or in online or other stores operated by third parties. From time to time, we may offer promotions on the Services, which may affect pricing and are governed by separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores and to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so we can complete transactions and contact you as needed.

You represent and warrant that:
(i) the credit card information you provide is true, correct, and complete;
(ii) you are authorized to use the credit card for the purchase;
(iii) charges incurred by you will be honored by your credit card company; and
(iv) you will pay all charges incurred at the published prices, including shipping and handling fees and all applicable taxes, if any.

SECTION 5 — SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guarantees. We are not liable for delays caused by carriers, customs processing, or events beyond our control. Once products are transferred to the carrier, title and risk of loss pass to you.

SECTION 6 — INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, branding, text, displays, images, graphics, product reviews, video and audio content, as well as the design, selection, and arrangement thereof, are owned by FAt RAt Store, its affiliates, or licensors and are protected by U.S. and international patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting you any license or other rights under any patent, trademark, copyright, or other intellectual property of FAt RAt Store, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. FAt RAt Store reserves all rights not expressly granted herein.

The names, logos, product and service names, designs, and slogans of FAt RAt Store are trademarks of FAt RAt Store or its affiliates or licensors. You may not use such trademarks without prior written permission. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Services are trademarks of their respective owners.

SECTION 7 — OPTIONAL TOOLS

We may provide you with access to customer tools offered by third parties as part of the Services, over which we neither monitor nor have control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk, and you should ensure that you are familiar with and approve of the terms under which such tools are provided by the relevant third-party provider(s).

In the future, we may also offer new features through the Services (including the release of new tools and resources). Such new features shall also be considered part of the Services and subject to these Terms of Service.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain materials and links to third-party websites (including embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access such third-party materials or websites, you do so at your own risk.

We are not responsible for any harm or damages related to your access to third-party websites or for your purchase or use of products, services, resources, or content from such websites. Please carefully review third-party policies and practices before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

[MERCHANT NOTE: This section accurately describes Shopify’s relationship with your store and must not be removed or modified.]

FAt RAt Store uses Shopify technology to provide the Services. However, any sales and purchases made in our Store are conducted directly with FAt RAt Store. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and FAt RAt Store, including any injuries, damages, or losses resulting from products or services purchased.

You expressly release Shopify and its affiliates from any claims, damages, or liabilities arising from or related to your purchases and transactions with FAt RAt Store.

SECTION 10 — PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, available here [LINK], and certain personal information may also be subject to Shopify’s Privacy Policy, available here. By using the Services, you confirm that you have read these privacy policies.

As the Services are hosted by Shopify, Shopify collects and processes personal information related to your access to and use of the Services in order to provide and optimize them. Information you submit through the Services will be transmitted to and shared with Shopify and with third parties that may be located in countries other than your country of residence in order to provide services to you. Please review our Privacy Policy [LINK] for further details on how we, Shopify, and our partners use your personal information.

SECTION 11 — FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial use.

You further represent and warrant that:
(i) you own or otherwise control all rights to the Feedback;
(ii) you have disclosed any compensation or incentives received in connection with submitting the Feedback; and
(iii) your Feedback complies with these Terms.

We are under no obligation to maintain Feedback in confidence, to pay compensation for Feedback, or to respond to Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable or that violates intellectual property rights or these Terms.

You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights, and will not contain unlawful, abusive, or obscene material, or any malware that could affect the operation of the Services. You are solely responsible for any Feedback you submit and its accuracy. We assume no responsibility or liability for Feedback posted by you or any third party.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, and availability. We reserve the right to correct such errors, update information, or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted an order).

SECTION 13 — PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services, directly or indirectly, to:
(a) engage in unlawful or malicious conduct;
(b) violate any international, federal, regional, or local laws or regulations;
(c) infringe upon our intellectual property rights or those of third parties;
(d) harass, abuse, insult, harm, defame, intimidate, or injure our staff or others;
(e) submit false or misleading information;
(f) upload or transmit material that does not comply with these Terms;
(g) transmit unsolicited advertising or promotional material;
(h) impersonate any person or entity; or
(i) engage in conduct that restricts or inhibits anyone’s use of the Services or may cause harm or liability.

Additionally, you agree not to:
(a) upload or transmit viruses or malicious code;
(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;
(c) collect or track personal data of others;
(d) engage in spam, phishing, crawling, scraping, or similar activities; or
(e) interfere with security features of the Services or related websites.

We reserve the right to suspend or terminate your account at any time without notice if you violate these Terms.

SECTION 14 — TERMINATION

We may terminate this agreement or your access to the Services at our sole discretion at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

The following sections survive termination: Intellectual Property, Feedback, Termination, Warranty Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions that by their nature should survive termination.

SECTION 15 — DISCLAIMER OF WARRANTIES

Information provided through the Services is for general informational purposes only. We make no warranties regarding accuracy, completeness, or usefulness, and reliance on such information is at your own risk.

EXCEPT AS EXPRESSLY STATED BY FAt RAt Store, THE SERVICES AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

We do not guarantee uninterrupted, timely, secure, or error-free use of the Services. Some jurisdictions do not allow exclusions of implied warranties, so these exclusions may not apply to you.

SECTION 16 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, FAt RAt Store, its partners, officers, directors, employees, affiliates, agents, contractors, service providers, licensors, and Shopify and its affiliates shall not be liable for any injury, loss, claim, or any indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, data, replacement costs, or similar damages, arising from your use of the Services or any products purchased through the Services, even if advised of the possibility of such damages.

SECTION 17 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless FAt RAt Store, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, losses, damages, liabilities, and reasonable legal fees arising from:
(1) your breach of these Terms;
(2) your violation of any law or third-party rights; or
(3) your use of the Services.

We may assume control of the defense and settlement of any indemnified claim at your expense.

SECTION 18 — SEVERABILITY

If any provision of these Terms is held to be unlawful, void, or unenforceable, such provision shall be enforceable to the maximum extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.

SECTION 19 — WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

These Terms and any policies posted on this website constitute the entire agreement between you and us and supersede all prior agreements or communications. Any ambiguities shall not be construed against the drafting party.

SECTION 20 — ASSIGNMENT

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms without restriction.

SECTION 21 — GOVERNING LAW

These Terms and any separate agreements shall be governed by and construed in accordance with the laws and courts of the jurisdiction where FAt RAt Store is established. You consent to personal jurisdiction in such courts.

SECTION 22 — HEADINGS

Headings are included for convenience only and do not affect interpretation.

SECTION 23 — CHANGES TO TERMS OF SERVICE

You may review the most current version of the Terms of Service at any time on this page. We reserve the right to update or modify these Terms by posting changes on our website. Continued use of the Services after changes constitutes acceptance.